Privacy Policy
Last updated: 17 October 2026
This policy describes how Pharaoh Stream (the "App") for Apple TV, iPhone and iPad handles information. We designed the App to collect as little as possible.
Information we do not collect
- We do not require an account and do not collect your name, email address or contact details.
- We do not track you across apps or websites, show ads, or sell or share personal data.
- We do not see what you watch.
Information stored on your device and in your iCloud
Your IPTV server details (server URL, username, password or playlist URL), viewer profiles, favourites, watch progress and settings are stored on your device. If you use iCloud, they sync to your own private iCloud account via Apple CloudKit; server credentials are stored encrypted. We cannot access this data.
Crash and diagnostic data
To find and fix bugs, the App sends crash reports and performance diagnostics to Sentry (Functional Software, Inc.). These reports contain technical information such as device model, OS version, app version and the stack trace. They are not linked to your identity. IPTV usernames and passwords are removed from these reports before they leave your device.
Third-party services you connect
- Your IPTV provider: the App connects directly to the server you add. Your provider's own privacy policy applies.
- TMDB and OMDb: if you enter your own API keys, the App sends title names or IDs to these services to fetch artwork and ratings, using your keys.
- Plex: if you link Plex, the App communicates with plex.tv and your Plex server using the token issued to you.
- OpenSubtitles: if you enable online subtitles, the App queries OpenSubtitles for subtitle files.
Children
The App does not knowingly collect personal information from children.
Deleting your data
Delete the App to remove local data. To remove synced data, delete the App's data from iCloud (Settings → [your name] → iCloud → Manage Account Storage). Clearing caches in the App's Settings removes cached artwork and catalog data.
Changes
We may update this policy; the "Last updated" date above will change accordingly.